Design
team development for stronger craft & culture
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Growth & skills audit
We don’t know if we have the right skills to be successful
now and in the future
2+ weeks
Activities: Identify what design capabilities
exist, are under utilized, need coaching or warrant a new hire
based on business needs. Create career pathways inclusive of
individual career goals, business risk mitigation, current and
future team size.
Outputs: Team audit, talent development action
items, hiring plan, org model evolution, succession planning
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Attract top talent
We don’t know how to find and attract the right talent
variable
Activities: Collaborate on job descriptions, coaching on what good looks like, train designers to hire designers, review portfolios and/or conduct final interview for identified top candidates
Outputs: Two iterations on job descriptions, 10x
portfolio reviews, 5x final interviews, design interview rubric, access to my network of designers and complete end to end recruitment services
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Design team coaching
We want to invest in and retain the people we have
variable
Activities: Individual, team and leadership coaching, mentorship for up and coming women in tech, regular or one-off design reviews, guidance on stakeholder storytelling and how to be a valuable cross functional partner
Outputs: As applicable - 1hr individual
coaching sessions (6 minimum), 1-2hr design reviews, custom team
workshops
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Team vision, mission & strategy
We have a design team that needs high level direction, focus
and shared goals
2+ weeks
Activities: Lead creation of a team vision,
mission and a strategic roadmap based on company goals
Outputs: Two 2hr team workshops, team co-created
roadmap of deliverables to meet their new vision and mission
Design
operations for high performing teams & products
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Cross functional playbook
We have pockets of misalignment resulting
in long timelines, poor quality outputs and low morale
4 weeks
Activities: Identify tensions and gaps in
current working models between design, product, engineering and
business. Propose new cross functional operating models to
create velocity, get the most value out of design and a path to
healthier partnerships
Outputs: As applicable - design
briefs/one-pagers, design sprints, identify key milestones,
design system operating models, tooling recommendations
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Idea to market execution
We have new product ideas but unsure how to bring it to
market
4 weeks
Activities: Collaborate with the team to
identify the UX Critical Path, meaning a MVP scope
that provides value to users, an experience that can scale and
meet business goals
Outputs: As applicable - ideation workshops,
scoping and sequencing of experience rollout, dual tracking to create velocity
Strategy & exploration for user-centric products
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User centric product evaluation
We don’t know where we should be focusing our efforts to
have the largest impact
1+ weeks
Activities: Audit by feature, stand alone
product or product ecosystem based on UX best practices,
secondary research and company goals
Outputs: Prioritized recommendations of high
and low lifts to existing experience
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Product vision and strategy
We need a strategic design partner to collaborate with us on
product vision and strategy
variable
Activities: Collaborate with executives on high
level product vision and strategy. Participate in annual
planning, new or cyclical reviews of vision and strategy
Outputs: As applicable - participate in
strategic meetings or offsites, lead ideation workshops,
articulation of vision and strategy to inspire and empower teams
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remove
New idea exploration & evaluation
We want to pursue a new product idea or direction but don’t have
enough data points to make an informed risk
4-6 weeks
Activities: Lead a cross functional design sprint
to create and stress test new product or feature hypotheses
Outputs: Prototype of new feature or product,
summary of findings and recommendations on next steps
